When the business cannot open
A backed-up floor drain in a kitchen, a leaking line over inventory or a restroom out of service all cost money every hour. Call us, tell us what you have and we will help you decide what to shut off and what can wait.
We work with owners, property managers and tenants, and we explain who normally covers what in a lease so you know who to call.
Problems we handle in commercial buildings
- Main line backups and floor drain overflows
- Grease-clogged kitchen drains and lines
- Burst or leaking supply lines
- Water heater failures and restroom fixtures
- Low pressure and failed shutoff valves
- Planned repairs and installations after hours
How we handle a commercial call
- 1
Triage by phone
We ask what is affected and what must be shut off to limit damage.
- 2
Restore service
We clear, repair or isolate the problem so the building can operate.
- 3
Document
We note what we found, with photos or camera footage when it is useful for insurance or a landlord.
- 4
Plan the permanent fix
If the quick fix was temporary, we lay out the next step.
Business affected?
Call and tell us what is happening. We will help you triage by phone.
Emergency fix or planned repair
Emergency response
- Stops the damage and restores service
- Often a temporary solution
- Priced before work starts
- Available any hour
Planned repair
- Permanent solution
- Scheduled to suit business hours
- Can be done after hours to avoid downtime
- Often includes a permit when required
What affects the price of commercial work
Preventing the next business emergency
Many commercial plumbing emergencies have warning signs. Slow floor drains, a grease trap that has not been serviced and restroom fixtures that run constantly are all early alerts. A short walk-through by a plumber can spot items that need attention before they stop business.
Know where the main shutoff is, post it where staff can find it and keep the number for the plumber handy. In a restaurant, schedule grease trap cleaning on a regular basis and train staff on what goes down the drain.
Emergency card for a business
- Location of the main water shutoff
- Location of the floor drains and cleanouts
- Location of the water heater and its shutoff
- Landlord or property manager contact
- Plumber contact: (425) 845-0257
- Insurance contact and policy number
Commercial plumbing around Bothell
Bothell has retail and office areas along SR 527 near Canyon Park, businesses in Downtown Bothell and around North Creek, and the campus of UW Bothell and Cascadia College. Each uses water and drains differently.
Commercial buildings often have grease traps, backflow devices and larger water heaters that residential plumbers do not routinely service. Check with the landlord or property manager first about who is responsible for repairs. For a main line blockage, see sewer line cleaning and for kitchen lines see hydro jetting.
Commercial work follows the Uniform Plumbing Code (UPC) as adopted in WAC 51-56, which has additional requirements for grease interceptors and backflow protection.
Commercial plumbing questions
Yes. Our line is open 24 hours a day, every day. Call (425) 845-0257, tell us about the building and what is happening and we will help you triage.
Yes. Grease-clogged drains and lines are common. We can clear them and advise on prevention.
It depends on the lease. Check with your property manager. We can document what we found for either side.
Yes. We can schedule planned work outside business hours to limit downtime.
We can provide a written description and photos or camera footage of what we found.
Ask when you call. We tell you plainly what we can and cannot do and refer you if we should.